Reference

How spinly Handles Your Personal Information

Your account with spinly involves real personal data — your name, contact details, identity documents, and payment activity through PayPal, Venmo, or Play+. This policy lays out exactly what we collect, why we collect it, and the choices you have over how it's used.

PayPal & Venmo data handled securelyIdentity verification process explainedYour right to access or delete dataCookie and tracking controls availableContact our privacy team directly
spinly How spinly Handles Your Personal Information
HOW WE PROTECT YOUR DATA

Security, Retention, and Your Account Controls

spinly applies encryption at rest and in transit for all account data, including payment records from PayPal, Venmo, and Play+. Cookies and tracking pixels used on our site are documented in our Cookie Settings panel, accessible from the footer — you can adjust non-essential tracking there at any time. We keep financial transaction records only as long as state regulations require, then delete them. Your login is protected by multi-factor authentication, and any changes to your registered email or payment method trigger a verification step before taking effect.

Encrypted Data Storage

All account and payment data, including PayPal and Venmo transaction records, is encrypted at rest using industry-standard protocols. No plaintext financial data is stored on our servers.

Cookie Controls

Our Cookie Settings panel in the site footer lets you accept, reject, or customize non-essential cookies. Essential session cookies required for login cannot be disabled without ending your session.

Data Retention Schedule

We hold identity and financial records only for the period required under applicable state law. Once that window closes, your data is permanently removed from our active systems.

Account Change Verification

Updating your registered email, linked PayPal account, or Play+ card triggers an OTP confirmation step. This prevents unauthorized changes even if someone else accesses your login credentials.

PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you want to review, correct, or remove the personal data tied to your spinly account, our privacy team handles those requests separately from general account support. Use the channels below to submit a formal data request or ask a question about how your PayPal, Venmo, or Play+ payment data is stored. We aim to respond to verified data requests within the timeframe required by applicable state privacy law.

Privacy Email Send your data access or deletion request to our dedicated privacy address. Include your registered email and the specific data you are asking about for faster handling.
Live Chat Start a live chat session from your account dashboard. Our support agents can log a privacy request on your behalf and route it to the privacy team the same session.
Account Settings Inside your account wallet, the Privacy section lets you download a copy of your stored data or submit a deletion request without contacting support directly.

Common Questions About Your Data at spinly

Below are the questions we hear most often about data rights, payment records, and privacy controls. If your question isn't answered here, the live chat and privacy email channels in the Support section above are the fastest way to get a direct answer from our team.

We collect your legal name, date of birth, residential address, email, phone number, and a government-issued ID. Payment-method details like your linked PayPal or Venmo account are stored separately by those processors.

We share payment data only with the processor handling your transaction — PayPal, Venmo, or Play+ — and only the fields they require. We do not sell transaction data to advertisers or third-party brokers.

Log into your account, go to the Privacy section in account settings, and submit a data access request there. Alternatively, email our privacy team with your registered email address included in the request.

Yes. Submit a deletion request through account settings or via privacy email. We will delete your data after meeting any mandatory retention period required under the state law applicable to your account.

We use essential session cookies for login, plus optional analytics and preference cookies. Open Cookie Settings in the site footer to review which non-essential cookies are active and toggle them off at any time.

Retention periods vary by state. We keep records only as long as required under the law applicable to your state, then permanently delete them. You can ask the privacy team for the specific period that applies to your account.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.